Some users have encountered an issue when attempting to log in to Xentry, receiving the following error message:
Error: Error the data are being loaded and cannot proceed.
Xentry Data Loading
The default offline login credentials are as follows:
- Username: xentry
- Password: 123456
However, these default credentials have been blacklisted by Mercedes-Benz (MB), rendering the offline mode inaccessible.
Solution:
Our technicians can assist you in changing your username and password, allowing you to bypass the blacklist and use Xentry in offline mode without issues. Please note that this service is not free.